GoodHuman is on a mission to enable people to live life on their terms.
We are a team of experienced product designers and care sector consultants transforming the way that consumers coordinate, manage and consume care. Our mobile app driven marketplace puts the consumer at the centre of the care experience and connects them with their formal and informal support networks.
We are a design led and data driven business building the foundations for scale. We have tremendous early traction and are led by a founder with an impressive track record of starting and scaling global SAAS products. We are at the critical stage of establishing our ambitious, high calibre and values driven leadership team. The team members who join now will make a significant contribution to our long term organisational culture and overall success. GoodHuman is for people who are looking to make a meaningful impact with their careers in a dynamic, collaborative and mature environment. We have a unique value proposition and global aspirations having already gained momentum in the UK and US markets.
This role will lead our design direction and will be predominantly tasked with not only thought leadership but also the day to day design production of our assets across the marketplace. You’ll be designing for multiple user types with varying levels of technical adoption, and you’ll manage User Research and testing, prototyping and producing our full working designs.
First and foremost we need you to put the user at the centre of everything we do. We’re expecting you to be someone who can advocate for solutions that make using our marketplace an experience like never before. Someone who can rethink and reimagine user experiences will love this role and will be backed to the hilt, someone who can take risks and stand behind their decisions.
We’ll need you to design highly effective experiences that strike the right balance between stakeholder expectations, customer requirements and business needs. You’ll also need to have the personal gravitas to manage internal and external relationships at multiple levels of influence.
It is expected that you to be an expert across the common tools for design and to have worked in an agile environment, with autonomy, some ambiguity, focus and a bias for getting things delivered.
There are no set parameters on how many years experience someone needs to have to be in this role. However, we’d expect to see a portfolio or link in your application that showcases your work. That work needs to show your ability to simplify the complex and deliver exceptional experiences.
We’re building a supportive, inclusive, fun, but challenging team dynamic. We value a team consisting of a diverse set of backgrounds and we respect the healthy expression of diverse opinions. We embrace trying things and the examination of all kinds of ideas through reasoning and testing.
Come join us as we change the lives of our customers. GoodHuman is an equal opportunity employer.