Documentation Lead

Job description

About Swoop Aero:

Swoop Aero was founded to transform how the world moves essential supplies by making access to the skies seamless. We were the first company globally to deliver a vaccine using a drone under a commercial contract. Since then, we’ve expanded globally, transforming the health supply chain with drone logistics operations in 6 countries.

The work we’re doing is shifting the future of healthcare. We are having an immediate impact on the lives of people, who live within the communities our operations are conducted in. We’ve got big plans to shift the paradigm in both developing and developed markets alike. We integrate air transport using drones into the first and last mile of the health supply chain, to make access to healthcare available everywhere.

To deliver on our goal we’ve built the world’s leading platform for seamless drone logistics, and to extend our reach we partner selectively with organisations across the globe who want to leverage our platform at scale to deliver genuine impact.

To do this, we’ve brought together a team of eternally optimistic and resourceful doers to tackle these seemingly insurmountable problems – and make it happen.

About the Opportunity

We are looking for a documentation lead with a keen eye for detail and an exceptional ability to clearly and effectively articulate complex information.

You will be responsible for documentation associated with Swoop Aero’s industry-leading Kite aircraft and integral to the Type Certification process.

This will involve working with the organisation to develop the structure and documentation to support our next generation of operations.

We will be announcing big news in 2022, so apply quickly to join our fast-paced, supportive and mission-driven team!


  • Create, maintain and update high-quality manuals, procedures and other documents that comply with regulatory requirements and are easy to use

  • Design and establish style guidelines and standards for texts and illustrations

  • Review, revise, edit and proofread documents prepared by others

  • Ensure the accuracy and timeliness of updates to documents

  • Drive cross-functional engagement with subject-matter experts for review and approval of documentation

What you will bring to the role

  • You have a minimum of a Bachelor’s degree and/or significant prior experience as a Technical Writer

  • You have meaningful prior experience working with or in a regulatory body focused on aviation, aerospace and/or transportation (in certain cases, candidates with strong relevant experience in other highly-regulated and safety-oriented industries, such as medical devices, may also be considered)

  • You experience working cross-functionally to communicate the nuts and bolts of a process

  • Strong experience owning an end-to-end documentation creation process, including experience developing technical standards and business processes (internal and external facing)

  • Excellent attention to detail and the ability to prioritize and work on multiple projects — often autonomously — in a fast-paced, changing environment

  • An ability to communicate effectively (verbally and in writing) and build strong relationships with internal business teams and external stakeholders

  • The grit, resourcefulness, and resilience to thrive in novel, uncertain and constantly changing business and regulatory environments

What we can offer you:

  • The opportunity to make a real difference and increase access to health care for millions across the globe.

  • Flexible working hours and hybrid work-from-home/office setup.

  • A collaborative and fun start up team with a recent capital raise.

  • Career propelling experience.

How to apply
If this sounds like your next journey, send your CV and cover letter to
  • Company: Swoop Aero

  • Job type: Contract

  • Location: Port Melbourne

  • Remote: Remote is possible