Remaining Human In a Digital World

In our world of accelerated change, there has been a lot of focus on digital innovation and transformation and the use of technology to help businesses grow. This interactive workshop will help ensure that small business owners have the tools to remain ‘human’ in the way that they interact with their customers. Using the principles of human centred design and a customer-centric mindset, Marketing Entourage will teach the participants innovative frameworks that can be used to complement their digital strategies and ensure that they create great customer experiences that keep their customers coming back for more.