The relationship between customer success and sales

We are delighted to be hosting our first SaaStock local event of 2020. We will be focusing on ‘The relationship between customer success and sales’

Our experts will be talking about team structure, LTV of the customer and who really should own the hunting and who should own the farming, or should they both be farmers? Find out all on Thursday 5th of March!

Anneliese Urguhart – former Global Director of Customer at Xero is an expert in driving customer-centricity. She successfully developed and launched Xero Small Business insights, the first case of data commercialisation for Xero outside of FinTech which was so successful it is now a global offering and her team was recognised for numerous awards including, ‘Most Satisfied Small Business customers’ as well as ‘Australian Best Practice’.